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Returning your outdoor rugs, rv mats, reusable bags and more.

ONLINE PURCHASES : RETURN/EXCHANGE POLICY

At b.b.begonia , our return policy is simple: If you aren’t 100% happy, then we aren’t happy. We want you to be happy and satisfied with your purchase.

b.b.begonia offers a 14 day return and exchange policy for goods purchased on our website www.bbbegonia.com. Unused merchandise, with original tags and packaging, may be returned for a full refund or exchange within 14 days from the ship date, less the shipping cost. A 15% restocking fee will be charged on all return/exchange merchandise which are not packaged in the original packaging or are missing tags or accessories.

Returned merchandise that has been used , altered, ticketed or exceeds the 14 days policy will not be processed for replacement or credit . All returned merchandise must be in its original packaging.

We recommend any returned merchandise is sent by a traceable method to ensure documented delivery to us. Packages must be returned to us pre-paid . We do not accept C.O.D deliveries or overnight express.

For returns and/or exchanges, please include a copy of the original invoice or tracking ref # of the original shipping. Please indicate if you would like an exchange or a refund for the damaged, defective or incorrect item, and let us know what is wrong with it. If an exchange, please indicate the item you would like to exchange for.

Refunds will be credited to the original method of payment.

b.b.begonia  web purchases cannot be returned or exchanged at any retail store carrying our products, and vice versa. Individual customers who wish to return unused merchandise must return to the original store of purchase. b.b.begonia does not accept customer returns on behalf of a retail store or other independent Ecommerce/Web store. b.b.begonia  reserves the right to refuse the return of any merchandise that does not meet the return policy requirements.

Return/Exchange address for Packages:

Canadian Customers
Attn: Returns Processing
b.b begonia
1-350 Keewatin Street
Winnipeg, MB, R2X 2R9 Canada

Phone : 204-284-6777204-284-6777

US Customers

Attn: Returns Processing
a/c b.b.begonia
880 Wigwam Parkway, Suite 120
Henderson, NV 89014, USA
Phone : 702-879-2564204-284-6777

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